Frequently Asked Questions
Below are some of the most common questions about CalcX and our embeddable calculators. If you don't see your question here, click here to contact us.
General
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What is CalcX?
CalcX is a platform that provides interactive, embeddable calculators for websites. They're designed to help businesses improve engagement, educate visitors, and drive leads through on-site interactions.
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Who uses CalcX?
Our tools are used by mortgage lenders, solar companies, financial advisors, and other service-based businesses that benefit from interactive tools that turn visitors into inquiries or applications.
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Do visitors need to download anything?
No. CalcX calculators are lightweight and run entirely within your site — nothing to install for the end user.
Embedding & Integration
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How do I embed a calculator on my site?
Each calculator includes a short embed code (similar to a YouTube iframe). Copy it into your page's HTML and the tool appears instantly.
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Will it work with my CMS or site builder?
Yes. CalcX calculators work with WordPress, Squarespace, Webflow, Wix, and most custom sites that allow you to add an HTML block or script tag.
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Can I customize the look and feel?
Yes. You can adjust colors, typography, logo, and links so the calculator matches your brand. CSS variables or inline overrides are supported.
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Does it affect page speed?
CalcX is built to be fast and minimal — each widget loads asynchronously and doesn't block the rest of your page.
Licensing & Plans
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Can I use one license for multiple websites?
Each license applies to a single domain. Agency plans include multiple domain activations.
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What happens if my license expires?
The calculator widget will display a "license expired" notice until renewed.
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Do you offer custom plans or bulk pricing?
Yes. Businesses embedding multiple calculators or requiring analytics reports can request a custom license.
Data & Analytics
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Does CalcX track user interactions?
Yes — button clicks, calculator usage, and lead actions can be tracked anonymously through privacy-friendly analytics tools.
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Is user data shared or sold?
No. CalcX never sells personal information and only uses anonymous analytics for performance monitoring.
Support & Troubleshooting
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My calculator isn't showing up — what should I check?
Make sure your domain is authorized under your license and the embed code is placed inside your page's <body> tag. If you're still seeing issues, contact support.
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Can you help me install it on my site?
Yes. Paid license holders can request setup assistance or send us temporary access for embedding help.
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How do I contact support?
Click here to submit a support request using our contact form.
Privacy & Security
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Do the calculators collect personal information?
Not by default. If you add your own form fields (for example, a lead form button), that data is handled by your site — not stored by CalcX.
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Is CalcX GDPR and CCPA compliant?
Yes. We use only essential and anonymized analytics by default. See our Privacy Policy and Cookie Policy for details.
